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    1. #1
      Junior Member nadeemjp's Avatar
      Join Date
      Feb 2009
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      8

      Angry Answered: Paid for the newsletter but not yet recieved any help

      hello there
      i have paid for the newsletter for more than 12 hours now and still there is no help whatsoever in allowing the users to know how to download and install the darn modification.

      i am highly disappointed at this level or proficiency. cause at vbulletin.org i had thought this guy is a professional.

      i am really in urgent need of assisstance otherwise please refund my money.

      thank you

    2. "Make sure you change both instances of the number 3 and change the following in the provb_index template to reflect the same number:

      HTML Code:
      <td class="tcat" colspan="3">$vbphrase[provb_index_newattachments]</td>
      "


    3. #2
      ModernvB.com Owner Gio~Logist's Avatar
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      Oct 2008
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      1,208
      Provided Answers: 30

      Default Re: Paid for the newsletter but not yet recieved any help

      Going to check it out now and you'll see just how fast the support is Thanks for the kind comments btw. We will have you up and running in no time!

      Just checked your ticket now and it seems it was answered by another customer themselves in a few hours. Their answer was right on point. It seems your issue was with downloading the product itself. Sometimes (depending on the browser) the file doesn't save as a zip, so you'd need to rename it and manually add .zip.

      Please allow at least 24-48 hours for a ticket to be processed. Normally they're actually processed within a few hours. However, your ticket was posted today!

      Hope that helps! Enjoy your stay!

    4. #3
      Junior Member nadeemjp's Avatar
      Join Date
      Feb 2009
      Posts
      8

      Default Re: Paid for the newsletter but not yet recieved any help

      ok and thanx.
      actually i got worried

      probably time difference may be a key but i actually placed the payment about 13 hours ago.

      i shall look into the reply.

      thanx

    5. #4
      ModernvB.com Owner Gio~Logist's Avatar
      Join Date
      Oct 2008
      Posts
      1,208
      Provided Answers: 30

      Default Re: Paid for the newsletter but not yet recieved any help

      No problem. Anything else, we're all about support here!

      After you add the .zip extension you'll notice a readme file and all of the product's files as well. Installing will be simpler than ever Enjoy!

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